Lifeline is the Isle of Wight’s leading Fire and Security System provider. Protecting thousands of private homes and leading businesses since 1990. We have the strongest reputation for delivering high quality solutions, designed, installed and supported by an expert technical customer support team.
For over 35 years, Lifeline has protected homes, businesses and organisations across the Isle of Wight. What sets us apart isn’t what we do – it’s how we do it.
We combine proven industry technology with personal, local service, working only with trusted products and world-leading manufacturers. Our award-winning team is committed to doing things properly, putting people first and delivering peace of mind through professionalism, care and expertise.
That’s why more Islanders choose Lifeline.
Stats as of Q4 2025
Lifeline has been independently accredited for excellence in fire and security since 1994. From becoming NACOSS-approved for intruder alarms and ISO 9001 certified early on, to being among the first 50 companies in the UK to achieve BAFE SP203 accreditation for fire alarms, we’ve always set the standard rather than followed it.
Our ongoing NSI approvals for CCTV and access control, alongside decades of award-winning performance, give our clients confidence that every system we install meets the highest standards. We continue to work with major businesses and local authorities across the Isle of Wight and beyond, supporting their safety as they grow.
Over more than three decades, ADI has developed a strong working relationship with Lifeline and values the professionalism they bring to the partnership. We value the relationship that has developed over the years and are proud to be associated with such a highly respected award winning business.
Martyn Green UKI Sales Manager
ADI
We have worked with Lifeline for over 25 years and are proud to be associated with such a highly respected and multi award‑winning company.
Bruce Ball – Head of Sales UK & Ireland
Apollo Fire Detectors
We are proud to work with authorised and trained partners such as Lifeline who look after the Isle of Wight and South Coast.
HIK Vision UK
Lifeline Alarm Systems have held NSI Gold certification for over 30 years … their solid reputation earned over many decades cements their status as a valued member of the NSI community and we wish them continued success in the years ahead.
Richard Fogelman – Chief Executive
National Security Inspectorate
Lifeline Alarm Systems have held NSI Gold certification for over 30 years, reflecting a long-standing commitment to quality, professionalism, and high standards.
Their sustained investment in people, processes and technical expertise, combined with industry recognition, highlights a team trusted by customers and respected by peers.
Richard Fogelman – Chief Executive
National Security Inspectorate
Lifeline are one of EMCS’s longest standing customers. Also family-ran, we share the same values and we are very proud to have the opportunity to provide our services to such a highly respected, multi-award-winning Business for over 20 years.
Ed Barge – Managing Director
East Midlands Central Station Ltd
We have worked with Lifeline for nearly 30 years. They are a highly respected business in our sector and come highly recommended with a wealth of knowledge. An incredibly well-run business with fantastic staff delivering an exceptional customer focused experience.
Dave Willetts – Head of Fire & Security
CSL Group
“We are proud to work with professional partners such as Lifeline who look after the Isle of Wight and South Coast.”
Nick Taylor – UK Head of Sales
Texecom
Just wanted to say ‘thank you’ for the security installation at Ashey Station. The engineers have done a fantastic job, nice to see immaculate tidy work and all done efficiently!
Just to add a note of thank you! The new alarm is brilliant, so glad we changed our old system and the app seems to be working well with our dodgy internet. The team did a great job on site, very polite, kept workspaces clean and helped us with all the little issues we came across.
Your team were a pleasure to have on site, nothing was too much trouble, they were polite, courteous, happy and it was a total pleasure to have then on site. They were a total credit to the company. The service level, communication and delivery has been outstanding.
Dear Mark, we are really happy with the installation (of the new CCTV system). The installing engineers were very professional and competent installers. They spent a lot of time scoping out how best to install the cameras as efficiently and neatly as possible and as a result there’s no unsightly wiring anywhere. Please thank them for their diligence and hard work.
“We were very happy with the level of professional service provided by lifeline. The engineers were polite and informative. They worked cleanly and productively. We would certainly recommend Lifeline to our clients”.
We choose Lifeline because their reputation precedes them as the best on the Island and they are now our long-term supplier for alarms and security services.
We believe their professionalism, efficiency and attention to details give us the confidence to entrust them with our business.
It has been brought to my attention the excellent service you & your team provided us with on Friday, and I wanted to make contact to say thank you.
Terry contacted you with concerns over a premises in High Street Ryde, to which your response was outstanding, negating the need for us to undertake a significant amount of work.
Please can you extend my thanks to your whole team for the professionalism and commitment shown.
I am sure you know already, however I wanted to write to let you know what an asset you have with Dave Littlejohn. Nothing has ever been too much trouble for him, his customer service is exemplary, his cool-headedness and calm approach has been very reassuring. I think you give your guys a small reward at each meeting – I would like to highly recommend Dave for one ( and double it up 😊 ).
The whole experience was easy and professional from initial contact to meeting on site, discussing and listening to my wish list and needs for the site, information given on your experience and supplied about the type of equipment that will best meet our needs. Overall the professional way it was packaged and delivered in an easy to read way.
I am happy to be working with you and look forward to a stress free relationship.
Thanks again to you and your team. They have been polite, pleasant and efficient throughout. The thing that impressed me most however, was that within a very short space of time, you proactively adopted our system on a temporary basis to ensure that we had continuous monitoring cover. It was just one less worry for a fairly permanently-hassled Managing Director to have to deal with.
Lifeline went beyond our expectations during an uncertain transition period providing a professional reassurance that our cover would be maintained. Weekly call point testing is now much quicker – no waiting on the phones to get the alarms put on test.
Hi Mark, just want to say the Lifeline service has been top class since moving back even though we’ve had the slight issue with the doors.
We use Lifeline to provide a wide range of alarms & security services to our premises. We find their operation professional and supportive and would recommend a discussion with their team when considering security requirements.
“We have used Lifeline to provide security solutions for many years on all the properties we have owned on the island. They are highly professional, knowledgeable and consistently provide excellent service from the initial site visit, right through installation and commissioning. Mark Lee and his team are really enthusiastic about their craft and provide excellent value for money. “
